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We position brands to succeed. We look after their customer issues, shape their experiences and create greater value.

Established in 1991, Jaywing’s contact centre has always been ahead of the curve in linking outbound telemarketing with other marketing activity to provide enhanced targeting for our clients.

While this continues to be one of our core strengths, we have developed our capabilities allowing us to offer our clients a wide range of propositions including outsourced customer servicing, customer research and B2C telemarketing.

Using our proprietary technology or interfacing with the client's preferred setup, we integrate email, web and telephony to deliver better results, whether we're handling complex in-bound servicing queries or maximising outbound contact rates with hard-to-reach decision makers.

Highly targeted, personalised communications delivered by professional and dedicated people across multiple channels sets us apart, helping us to continue to grow our blue chip client base.

Our Awards & Accreditations

Our 250+ contact centre team is positioned to succeed in an environment that places customer understanding at its heart.

Our specialists work together in agile teams to design approaches quickly and effectively. Jaywing is built around this principle, so we can draw on the right blend of thinking, creativity, data science and technical ability from across the company.

And when it comes to delivery, we handpick teams using a process of constant refinement to hone our techniques and maintain the highest of standards across a whole host of sectors.