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John Caddy

IT Director

John Caddy, IT Director

John is responsible for the contact centre’s internal development team and systems. In previous roles, John has been Development Manager at InfoSys Ltd, delivering bespoke enterprise-wide software development solutions to clients such as Hewlett Packard and IBM, as well as working for Hewlett Packard and Masterfoods.

John will take responsibility for ensuring the systems, technology, connectivity and telephony requirements for the contact centre are fully managed during the implementation process.